Help & FAQ

Five Dock Vet FAQs

Quick answers about visiting Five Dock Veterinary Hospital. Can't find what you are looking for? Please call us on (02) 9713 7364 or email info@fivedockvet.com.au.

Visiting Five Dock Vet

We are at 10 Ramsay Road, Five Dock NSW 2046, in the heart of Sydney's Inner West, with on street parking nearby. We are easy to get to from Drummoyne, Russell Lea, Abbotsford, Haberfield and Concord.

We are open Monday to Friday 9:00am to 7:00pm and Saturday 9:00am to 1:00pm. We are closed on Sundays and public holidays.

You can book online at any time using the Book Online button at the top of every page, or call us on (02) 9713 7364 during opening hours. New clients are warmly welcome.

Yes. We always see your pet as promptly as possible for a consultation, usually on the same day and immediately if required. If your pet is unwell, please call us on (02) 9713 7364 so we can fit them in.

Yes, we care for dogs and cats of all ages, breeds and sizes.

No referral is needed. If your pet needs specialist care, we will organise a referral to a trusted specialist for you.

Yes, the first visit for your new puppy or kitten is free. It includes a full health check and advice on vaccinations, worming, flea prevention, diet, microchipping and desexing.

Use the Medication Request form on our website. We will review the request, check your pet's records and contact you once it is ready to collect, usually within one business day.

Emergencies

Yes. During our opening hours we see urgent cases immediately. Please call us on (02) 9713 7364 on your way in so our team can be ready for you.

Outside of our opening hours we recommend calling or going straight to an emergency animal hospital, as they have vets and nurses on site overnight. You can call our clinic number at any time for details of where to go. Please see our Emergency page for the closest emergency hospitals.

Call us or an emergency hospital straight away, even if your dog seems fine. Dark and cooking chocolate are the most dangerous, and if it was eaten recently a vet can often make your dog vomit it back up before it is absorbed. Don't try to make your dog vomit at home, and bring the wrapper with you if you can.

Yes. A cat who is straining and can't pee may have a blocked bladder, which is a life threatening emergency, especially in male cats. Please call us straight away or go to an emergency hospital if we are closed.

Common problems

Common causes of itchy skin include allergies, bacterial and fungal infections, parasites and autoimmune diseases. Our vets use tests such as sticky tape preps and skin scrapes to find the cause, then make a short and long term plan to keep your pet comfortable.

Smelly, itchy ears usually mean inflammation in the ear canal, often caused by allergies, infections with bacteria or yeast, parasites or polyps. We look deep into the ear with an otoscope and check a swab under the microscope so we can choose the right medication.

A single episode that settles quickly is not usually a worry, but any repeated or ongoing vomiting or diarrhoea should be checked by a vet. Come in straight away if there is blood, your pet can't keep water down, is very flat, or may have eaten something they shouldn't.

You can't tell by feeling it. Lumps that are round, move easily or that you can get your fingers under can still be malignant. Our vets collect a quick needle sample called a fine needle aspirate to look at the cells, and many lumps can be removed in surgery at our hospital.

Limping can be caused by anything from a minor soft tissue injury to arthritis or serious bone and joint disease. Our vets do a full lameness assessment and may use x-rays or ultrasound to find the cause. We offer orthopaedic surgery and the latest arthritis treatments.

Bad breath is very often a sign of dental disease, which can cause pain, infection and bone loss. Book a dental check with one of our vets or nurses, who can advise on brushing, diets or a dental clean with x-rays under anaesthetic.

Coughing can be caused by kennel cough, heart disease, a collapsing trachea, pneumonia, parasites, asthma in cats or something stuck in the airway. If your pet has been coughing for more than a few days, please book a consultation. If they are struggling to breathe, call us straight away.

Tests, surgery and anaesthesia

We have in house blood testing machines, AI analysers for urine and faecal testing, full digital x-rays and a human grade ultrasound machine. We also have visiting specialist sonographers and a reliable external laboratory for more specialised tests.

Modern anaesthetic drugs and monitoring make anaesthesia very safe. Every patient has an IV catheter and fluids, we strongly recommend blood tests beforehand, and we monitor blood oxygen, carbon dioxide, blood pressure, heart rate and breathing throughout the procedure.

Just like at the human dentist, a proper dental clean means examining and cleaning right up the back of the mouth and under the gumline, and taking dental x-rays. Pets won't stay still for this, so an anaesthetic keeps them safe and comfortable.

Stable patients may be kept overnight in our fully equipped hospital. Pets who are critically unwell need monitoring throughout the night, so we will arrange a transfer to an emergency hospital for their overnight care.

Yes, we are experts in planned and unplanned caesarean sections for pregnant dogs and cats. We can also confirm pregnancy with ultrasound and count puppies or kittens with an x-ray before the birth.

Greyhounds

Yes, we absolutely love greyhounds! Our vets and nurses are familiar with their unique needs, including different blood values, corns, dental problems and electrolyte changes during anaesthesia, and we use greyhound specific anaesthetic protocols.

Yes. Along with other treatments for corns, we can perform flexor tenotomy surgery, a procedure used in greyhounds with painful corns.

Puppy preschool

Yes. Our puppy preschool is run by experienced vet nurse Sabrina Smith over 4 weekly classes on Wednesday nights at 7:30pm. It covers socialisation, basic obedience, toilet training, biting and chewing, first aid, nutrition, health care and your legal responsibilities as a dog owner.

The 4 week course costs [$170], which is non refundable. It includes treats, handouts, a graduation certificate with photo and goodies to take home.

Ideally puppies should be between 6 and 16 weeks old when they start. Older puppies may be included at the instructor's discretion, depending on their size and temperament.

Yes, as long as they have had at least one vaccination. All puppies in the class are vaccinated and health checked, which lets them socialise during the important sensitive period while their health is protected. You will still need to complete their full vaccination course.

Please bring a suitably sized harness and lead (no choker chains or retractable leads) and your puppy's vaccination history. Please don't feed or exercise your puppy before class.

Community

Yes, we are proud to work with TACC and WLPA to care for rescue animals.

We offer CPS and pensioner discounts. Please let our reception team know when you book.